Note: The job is a remote job and is open to candidates in USA. Marigold is a marketing technology company providing email, SMS, and marketing automation platforms through Campaign Monitor, Emma, and Vuture. The Sales Development Associate supports self-serve users through onboarding, conducts outbound outreach to marketing agencies, identifies sales opportunities, maintains CRM records, and develops prospecting skills through structured training and coaching.
Responsibilities
- Support prospects and new users through Campaign Monitor self-serve onboarding, helping them activate their account, launch a first campaign, and find early value in the platform
- Conduct outbound outreach - calls, emails, and social - to marketing agencies to introduce Campaign Monitor as a solution for their business and their clients
- Ask thoughtful questions to understand what a prospect is trying to accomplish, and share what you learn with the broader sales team
- Identify self-serve users and agency contacts whose needs point toward a larger opportunity, and route them to the appropriate Sales Development Representative or Account Executive
- Follow up on inbound sign-ups, trials, and marketing-generated leads with speed and consistency
- Maintain accurate CRM activity and contact records so the team has a clear picture of every conversation
- Participate actively in training, call reviews, role plays, and coaching sessions designed to build your prospecting and discovery skills
- Partner with Marketing, Customer Success, and Sales teammates to improve the self-serve and agency experience, sharing what you hear directly from users
Skills
- You're a recent graduate who is curious about people and energized by conversation
- You aren't intimidated by picking up the phone, and you'd rather learn by doing than wait until you feel fully ready
- When something doesn't go well, you want to know why - and you're eager for the feedback that helps you get better
- You're organized enough to manage a full day of outreach and follow-up, resilient enough to keep momentum after a string of no's, and motivated by clear goals
- You want a first job that teaches you a real, durable skill set, and you're looking for a team that will invest in that
- * Bachelor's degree, completed within the past year
- * No professional sales experience required - we'll teach you the craft
- * Strong written and verbal communication skills, and genuine comfort talking with people you haven't met
- * Curiosity, a willingness to ask questions, and an interest in how businesses market themselves
- * Organization, attention to detail, and the ability to manage a high volume of daily activity
- * Coachability and a track record of putting feedback into practice - in academics, athletics, work, or activities
- * Comfort learning new software tools quickly
- This position is eligible for hire in the following US states: Arizona, Florida, Georgia, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Tennessee, Texas, and Virginia
- * Internship or student work in university admissions or advancement, particularly calling prospective students, alumni, or donors
- * Any experience in a role requiring outbound calling, fundraising, canvassing, or customer-facing conversations
- * Campus leadership, athletics, or organizational roles that required persistence and self-direction
- * Coursework, internships, or personal projects involving marketing, communications, or business
- * Exposure to email marketing, social media marketing, or marketing agency work
- * Familiarity with CRM platforms such as Salesforce
Benefits
- Competitive benefits including medical, dental, and vision insurance; life, accident, and disability insurance; supplemental health benefits; FSA; EAP; and pet insurance.
- Generous time off (we call it Open Time Away), paid holidays, and a birthday benefit day off.
- Paid Volunteer Time.
- 401(k) plan with a company match on your contributions.
- Employee-centric and supportive remote work environment with flexibility.
- Support for life events, including paid parental leave.
Company Overview