Note: The job is a remote job and is open to candidates in USA. AprilAire is seeking a detail-oriented and analytical professional to join as a Sales Data Analyst-LTE. The role focuses on providing immediate support for high-volume sales claims processing, improving process documentation, and assisting the Finance team during a busy season.
Responsibilities
- Processing and administering customer claim backs for our sales team
- Assisting with sales claim back reconciliation and documentation
- Supporting existing sales claim back workflows currently handled by multiple team members
- Documenting processes, procedures, and best practices
- Supporting sales transfer activities as needed
- Utilizing automation tools and chatbot solutions developed to enhance claim back processing efficiency
- Identifying opportunities for process improvements and operational efficiencies
- Maintaining accurate records and ensuring data integrity
Skills
- Bachelor's degree in one of the following areas; Data Analytics, Finance, Accounting, Business Administration, or related analytical disciplines
- Experience with data analysis and reporting
- Advanced Microsoft Excel skills, including formulas, data manipulation, and analysis
- Experience in sales operations, finance, accounting, customer claims, or operational support functions
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Process-oriented mindset with strong documentation skills
- Experience working with automation tools or process improvement initiatives is a plus
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