Note: The job is a remote job and is open to candidates in USA. Renovation Brands is a company focused on creating design-rich home improvement products through Ecommerce. They are seeking a highly organized Client Partner for their Sales & Customer Service team to develop customer relationships, meet sales goals, and ensure customer satisfaction through effective communication and follow-up.
Responsibilities
- Developing customer relationships through project recommendations, quotes and prompt follow-up of all sales opportunities
- Thinking outside of the box to help customers find solutions using our products for their project needs / unique requirements
- Meeting and exceeding monthly sales goals
- Processing high-level organizational skills for tracking tasks to completion
- Responding well while multi-tasking responsibilities
- Interacting professionally with our customer base via chat, phone, and email
- Communicating with the goal of assuring customers that their project is in good hands
- Effective communication with team members to ensure all customer needs are met
Skills
- 2+ years of experience with renovation and/or construction project sales and customer service
- Excellent follow-up skills for assigned responsibilities are a must
- Proficiency in Excel, Word and NetSuite is required
- Being a self-motivated person striving to go the extra mile
- Ability to take full ownership of responsibilities with minimal supervision required
- College degree is preferred, but applicable experience will also be considered
- Shopify experience is a major plus
Benefits
- Medical, Dental, and Vision plans
- 401(k) Safe Harbor Plan with 4% employer match dollar for dollar
- Paid vacation allocated by position, and numerous paid holidays
- Paid Parental Leave
- Paid Sick Days (based on applicable state laws)
- Employee Discount program across all brands at a price of 10%-20% above cost
- Voluntary Life Insurance & Disability Insurance
- Voluntary Accident & Critical Illness Insurance
- Employee Referral Program w/Monetary Bonus
- Discounts through LifeMart
Company Overview