Note: The job is a remote job and is open to candidates in USA. CareSource is seeking a Sales Coordinator II to support its sales strategy and enrollment initiatives. The role coordinates agent onboarding, appointments, commissions, internal systems, process improvements, and broker inquiries while collaborating with leadership and cross-functional teams.
Responsibilities
- Work with Leadership to provide support for the internal systems tracking of sales and commissions
- Manage daily onboarding of agents including validation of completion of required trainings, licenses are current and active, and agents are appointed using the appropriate systems and defined processes
- Coordinate commissions of agents by working with IT, Payroll, and Accounting departments as needed
- Manage the Agent Appointment database for brokered agents
- Work with Leadership to administer the SAP Workflow and ICM systems in all aspects of brokered agent onboarding and commission tracking and payments
- Identify opportunities for processes and process improvements
- Create and document standard operating procedures for all job functions
- Act as primary point of contact for broker questions relating to members, commissions, appointments, and material ordering with one call resolution goal
- Perform any other job duties as requested
Skills
- Associates degree in business administration, communications, marketing or related field or equivalent years of relevant experience is required
- A minimum of two (2) years of experience in customer service, preferably in the sales and marketing industry, is required
- Execute effective use of CRM system
- Proficient in in Microsoft Suite, to include Word, PowerPoint and Excel
- Maintain regulatory knowledge for compliance to state regulatory insurance, CMS, and CareSource requirements
- Excellent written and verbal communication skills
- Maintain state and federal regulatory knowledge for compliance
- Able to work independently and within a team environment
- Excellent interpersonal skills with high level of professionalism
- Effective problem solving skills with attention to detail
- Effective listening and critical thinking skills
- Ability to develop, prioritize and accomplish goals
- General office environment; may be required to sit or stand for extended periods of time
- Exchange, Medicare, and Medicaid Managed Care or Commercial Health Insurance experience is preferred
Benefits
- You may qualify for a bonus tied to company and individual performance.
- Remote work
Company Overview
Company H1B Sponsorship