Note: The job is a remote job and is open to candidates in USA. Created Co. is a design-led drinkware brand serving specialty coffee shops, hotels, golf clubs, and other brands. The Sales Coordinator supports account managers and operations by coordinating custom orders from quoting through delivery, managing customer and production communications, and keeping order information accurate and current.
Responsibilities
- Build and send quotes, order confirmations, and pro formas for custom and promotional orders
- Coordinate art files, digital proofs, and approvals between customers, our design team, and production partners
- Manage sample requests end to end — sourcing, tracking, and following up
- Keep Monday.com clean and current: contacts, deal stages, order notes, and next steps
- Track open orders against production and freight timelines, flagging risks before they become customer problems
- Handle inbound order questions on lead times, artwork specs, minimums, and shipping
- Support the sales team through peak season with whatever the moment requires
Skills
- • 1–3 years in sales support, customer service, order management, or operations coordination
- • Genuinely strong attention to detail — this is the core of the job, not a bullet point
- • Comfort managing many open threads at once without dropping any
- • Clear, warm written communication with customers and internal partners
- • Working proficiency in spreadsheets and CRM tools
- • Experience with custom or decorated products (screen printing, pad printing, laser engraving, embroidery)
- • Background in promotional products, beverage, hospitality, or consumer goods
- • Quickbooks and Monday.com experience
Benefits
- Remote work in California or Tennessee
Company Overview