Note: The job is a remote job and is open to candidates in USA. KARL STORZ North America is a global medical technology company focused on advanced visualization solutions and connected, software-enabled operating rooms. The Sales Associate supports territory growth and customer success in the Albany, NY market through product evaluations, demonstrations, installations, clinical case coverage, training, and technical support.
Responsibilities
- Drive territory growth by supporting product demonstrations, evaluations, trials, and installations of KARL STORZ capital equipment and single-use products
- Partner with Sales Executives to develop and execute compliant sales strategies that generate new business opportunities and strengthen existing customer relationships
- Provide clinical case coverage, training, and product support for customers in operating rooms, sterile processing departments, and other healthcare environments
- Build strong relationships with physicians, nurses, supply chain teams, sterile processing professionals, and healthcare administrators across assigned accounts
- Deliver customer education, troubleshooting assistance, and in-service training to ensure optimal product utilization and customer satisfaction
- Support customer account management activities, including quotations, service agreements, order updates, repair coordination, and promotional initiatives
- Maintain accurate records, complete required reporting, and participate in sales meetings, training programs, and professional development activities
Skills
- Minimum of 2 years of professional experience, preferably within medical device sales, healthcare, clinical support, or a related industry
- Bachelor's degree or equivalent combination of education and relevant work experience
- Ability to travel up to 90% within the territory, including routine visits to hospitals, operating rooms, surgical centers, laboratories, and healthcare facilities
- Strong communication and relationship-building skills with the ability to engage effectively with clinical, administrative, and technical stakeholders
- Proficiency with Microsoft Office applications
- Working knowledge of healthcare sales environments, including operating rooms, biomedical departments, and sterile processing departments
- Experience supporting surgical technologies, endoscopic equipment, imaging systems, or other medical device products
- Prior experience conducting product demonstrations, clinical training, or technical support within healthcare settings
- Proven success supporting sales growth, customer retention, or territory development initiatives
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