Note: The job is a remote job and is open to candidates in USA. Rheem Manufacturing Company is hiring a Sales Applications Engineer II to provide application sizing, design, and technical solutions for commercial product systems. The role supports customers and internal teams with electronic controls, system integration, product applications, and technical training.
Responsibilities
- Provide product application sizing and design solutions to internal and external engineering, sales and service staff, sales reps, distributors, and business owners
- Define Electronic Controls solutions for commercial business segments with controls and system design, field specifications, installation, and ROI analysis
- Provide direct technical support and problem solving to building owners and contractors
- Be a part of the engineering team (internal and/or external) responsible for developing the electronic controls (hardware, software, and algorithms) for the product and support integration of various communication protocols
- Research and interpret, with respect to product, code and regulations (C&Rs) requirements for national, state, and local C&Rs, and provide guidance to internal and external customers related to the impacts of applicable C&Rs on the design and application of systems
- Perform competitive teardowns and evaluations on 3rd party controllers
- Provide support in the control system/application design, installation, commissioning and troubleshooting of controls and major system components such as controls, sensors, compressors, motors, etc
- Provide support with creation of project quotes showing relevant specifications, complete with sizing information, electrical, vent and refrigerant line diagrams and install solutions, including accessories
- Provide expertise for diagnosing and resolving controls, installation, and application challenges in the field
- Create technical support documents for products and maintain the technical documents on the web
- Work with Training team to make sure that training materials are relevant and updated
- Work with mechanical contractors, building engineers, and controls technicians to integrate new equipment into existing or new facilities
- Help support and maintain electronic and technical application manuals/documents for Rheem commercial products
- Help support controls roadmaps for Rheem products
- Assist with the development of content for, and conduct, sales & application training presentations for a variety of internal and external customers
- Support the specification and development of new products/accessories
- May, at times, be needed to examine building layouts, electrical schematics, refrigerants, and venting systems to anticipate potential difficulties with operation
- Other duties as assigned
Skills
- Bachelor's Degree in Engineering or related field
- 3+ years of application engineering experience
- Experience in specifying and selecting specific product technologies for building applications
- Experience working with sales or external customers
- Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)
- Excellent attention to detail – high level of accuracy is of critical importance
- Ability to multi-task
- Excellent analytical skills
- Strong organizational skills
- Advanced Degree in Engineering or related field
- Experience with industry specific product design
Benefits
- This position will serve Rheem North America customers from a home-based office.
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