Note: The job is a remote job and is open to candidates in USA. Mobile Communications America, Inc. provides wireless communications, data, and security solutions. The company is seeking a Sales Analytics Specialist to analyze sales performance, build reporting artifacts and dashboards, and support forecasting and territory planning. The role also applies low-code automation and AI tools to streamline recurring reporting and improve operational efficiency.
Responsibilities
- Perform hands-on analysis of sales performance across the organization — pipeline, bookings, conversion, and productivity — to answer recurring and ad hoc questions from sales leadership
- Turn analysis into clear, decision-ready insights and recommendations for a non-technical audience, not just raw reports
- Build and maintain reporting artifacts, including tear sheets, executive summaries, and dashboards, that give stakeholders a clear, current view of the business
- Source, validate, and reconcile data across CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) systems to ensure analysis rests on accurate, trusted data
- Investigate data quality issues and anomalies and recommend improvements to data capture and reporting
- Structure and maintain the templates and sheets that support the sales forecasting process
- Support sales territory planning through data preparation, mapping, and scenario setup
- Partner with Division Leads and leadership to ensure planning and forecasting tools are accurate, usable, and up to date
- Apply low-code automation (Microsoft Power Automate) to streamline recurring reporting and data preparation, reducing manual effort
- Build and support basic AI agents or assistants using low-code tools such as Microsoft Copilot Studio where they improve efficiency
- Identify manual, repetitive analytical tasks and convert them into reliable, repeatable processes
- Work across the Sales Strategy & Operations organization to understand data and tooling needs and deliver practical solutions
- Partner with Sales Operations, Finance, and divisional stakeholders to align definitions, data sources, and reporting standards
- Document tools, workflows, and processes so solutions are maintainable and transferable across the team
Skills
- Bachelor's degree in Business, Analytics, Information Systems, or a related field; equivalent experience considered
- Approximately 3 years of experience in data analytics, business analytics, or sales operations roles
- Strong proficiency in Excel for data analysis, modeling, and building structured, reusable sheets
- Demonstrated experience analyzing business or sales data and translating it into clear insights for a non-technical audience
- Experience building reports and dashboards in Tableau
- Familiarity with CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) data structures
- Comfort working across multiple systems and data sources, with strong attention to detail and data accuracy
- Ability to work independently, prioritize across competing requests, and manage multiple deliverables
- Less than 10% travel
- The physical environment requires the employee to work inside
- While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed
- Experience in technology, telecom, or services/reseller environments preferred
- Some hands-on experience with automation or low-code tools in a business setting a plus
- Hands-on experience using low-code automation tools (Microsoft Power Automate) to streamline recurring work; familiarity with the broader Power Platform (Power Apps, Copilot Studio) a plus
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