Note: The job is a remote job and is open to candidates in USA. Net at Work is a technology advisor and solution provider offering ERP, HCM, CRM, implementation, and managed services. The Sage X3 Project Manager will plan, coordinate, and deliver ERP implementations, manage client relationships and cross-functional teams, oversee project financials and risks, and support successful project closure and transition.
Responsibilities
- Act as the primary point of contact and trusted advisor for clients throughout the project lifecycle
- Build and maintain strong, long-term relationships with client stakeholders to ensure satisfaction and foster ongoing engagement
- Proactively manage client communications, providing strategic updates and anticipating needs to drive a positive experience
- Collaborate cross-functionally to align project execution with client goals, ensuring outcomes meet or exceed expectations
- Ensure a smooth transition to post-implementation support, maintaining continuity and client confidence
- Identify and surface opportunities for additional services or solutions that support client success and contribute to account growth
- Develop comprehensive project plans outlining timelines, milestones, budgets, deliverables, and resource requirements
- Lead team onboarding activities to ensure alignment and readiness for successful project execution
- Distribute pre-kickoff materials and onboarding documentation to set clear project engagement expectations
- Facilitate internal and client-facing kickoff meetings to establish shared goals, roles, and success criteria
- Lead project execution in alignment with defined scope, timelines, and budgets
- Assign and coordinate tasks across cross-functional teams to ensure timely and high-quality delivery
- Review and approve project time entries to ensure accuracy and compliance
- Oversee project financials, including revenue recognition and budget tracking
- Facilitate the discovery, scoping, development, and delivery of change requests
- Monitor project progress and proactively adjust plans to meet client expectations
- Track key milestones and timelines, reallocating resources and adjusting workflows as needed
- Manage third-party project deliverables and follow up to ensure timely closure
- Serve as the primary liaison for all internal and external project stakeholders, ensuring clear and consistent communication throughout the project lifecycle
- Lead regular project status meetings, tailoring cadence and format to project size and complexity
- Distribute weekly status summaries, meeting recaps, and recordings, and maintain organized documentation within the designated project folder
- Keep project plans, timelines, and budgets up to date, proactively communicating changes and impacts to stakeholders
- Provide timely and strategic updates to clients and executive leadership to ensure alignment and transparency
- Identify, assess, and address issues that may impact project scope, timeline, or deliverables
- Monitor open issues to ensure timely resolution and maintain project momentum
- Lead issue resolution efforts, collaborating with internal teams and stakeholders to keep projects on track
- Proactively escalate risks and implement mitigation strategies to minimize disruption and ensure successful outcomes
- Ensure all project deliverables are completed to defined quality standards and client expectations
- Lead project closure meetings and coordinate seamless transitions to post-implementation support teams
- Document lessons learned and contribute insights to continuous improvement initiatives and best practices
- Provide strategic recommendations to enhance administrative and operational processes that support project delivery and client success
- Contribute to process analysis, redesign initiatives, and organizational effectiveness efforts to drive continuous improvement and scalability
Skills
- Minimum of 4 years of progressive experience leading ERP implementation projects for Sage X3 or similar ERP solutions (SAP, Oracle, Epicor, Infor, Syspro, ProccessPRO, MS Dynamics)
- Proven success managing end-to-end ERP projects within Process Manufacturing or Distribution Manufacturing
- Demonstrated ability to deliver projects on time, within budget, and in scope, supported by a strong project management foundation
- Solid understanding of ERP concepts
- Bachelor's degree required
- PMP Certification required
- Experience in process manufacturing or distribution manufacturing desired
Benefits
- This position is also eligible for a bonus in accordance with the terms of the Company's plan.
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
- This is a remote role
Company Overview
Company H1B Sponsorship