Note: The job is a remote job and is open to candidates in USA. SureCost is seeking a Revenue Operations Manager to own and optimize revenue operations across Marketing, Sales, and Customer Success. The role manages HubSpot and related systems, processes, and data; improves funnel performance; supports forecasting and reporting; and drives scalable, efficient go-to-market operations.
Responsibilities
- Under minimal supervision, the Revenue Operations Manager manages and enhances HubSpot and related revenue systems to support go-to-market operations and organizational growth
- Owns revenue operations processes across the full customer lifecycle, ensuring clear handoffs and operational consistency between teams
- Administers and optimizes HubSpot CRM across Sales, Marketing and Customer Success
- Builds, refines and maintains workflows, automations, sequences and lead nurturing processes to support revenue operations
- Ensures data integrity through regular audits, data hygiene practices and enforcement of CRM standards
- Creates and maintains dashboards, reports and performance insights to support forecasting and decision-making
- Manages lead, account and opportunity lifecycle processes including routing, segmentation, attribution and pipeline tracking
- Oversees integrations between HubSpot and other SaaS tools such as Slack, LinkedIn, ZoomInfo and additional go-to-market platforms
- Partners with Marketing, Sales and Customer Success leaders to translate business needs into scalable systems and processes
- Provides reliable funnel, pipeline and performance insights to support revenue forecasting and operational planning
- Troubleshoots system issues, resolves errors and coordinates with HubSpot support and external vendors as needed
- Trains and supports end users on CRM and revenue operations processes, documenting standards and reinforcing best practices
- Maintains data governance standards and supports compliance with applicable security and privacy requirements
- Monitors system performance and identifies opportunities to improve workflows, reporting and user experience
- Stays informed on HubSpot product updates and revenue operations best practices to continuously enhance effectiveness
- Contributes to special projects and operational initiatives related to revenue growth and efficiency
- Other duties as assigned by management
Skills
- ● High school diploma or GED required
- ● 4+ years of experience in revenue operations, CRM administration or go-to-market operations, preferably in a SaaS or high-growth environment
- ● Strong hands-on experience administering and optimizing HubSpot CRM
- ● Solid understanding of sales processes, marketing automation, customer lifecycle management and revenue reporting
- ● Experience managing CRM integrations, third-party GTM tools and data flows
- ● Analytical mindset with experience building dashboards, reports and operational insights
- ● Strong communication skills with the ability to partner cross-functionally and support end users
- ● Highly organized, detail-oriented and capable of managing multiple priorities independently
- Bachelor's degree preferred
- ● HubSpot certifications preferred but not required
Benefits
- Health Insurance — 100% employer-paid for employees, 70% employer-paid for dependents
- Low-cost Dental and Vision Insurance (employee-paid)
- 401(k) with 3% company match
- Unlimited PTO/Sick/Flex time
- The ability to make a real impact with a high growth company
Company Overview