Note: The job is a remote job and is open to candidates in USA. GroundWork Renewables is a solar industry performance partner providing MET data and PV module insights. The Revenue Operations Coordinator supports the systems, data, and processes that enable the Sales team, including CRM administration, pipeline reporting, lead routing, sales tool support, deal desk coordination, and process documentation.
Responsibilities
- Support CRM data integrity: Assist the Manager of Revenue Operations in administering HubSpot day-to-day. Enforce data-entry standards set by RevOps, audit deal and account records for accuracy and completeness, and help reconcile data across HubSpot, NetSuite, and supporting systems. Bring judgment to ambiguous records and escalate patterns, not one-offs
- Support CRM hygiene: Monitor pipeline opportunity stages, close dates, estimated delivery dates, and forecast categories for compliance with RevOps standards. Partner with AEs to resolve discrepancies and flag issues to the Manager of Revenue Operations ahead of weekly and monthly forecast reviews
- Support the Account Executive team: Absorb administrative tasks that divert AEs from selling, including lead entry, prospect research, meeting preparation, CRM data preparation, and ad-hoc deal support. Serve as a first line of support for AEs and Solutions Engineers on HubSpot, reporting, and RevOps-owned processes
- Execute lead intake and routing: Manage the inbound lead queue per RevOps guidelines. Triage, qualify, enrich, and route leads to the appropriate AE per Named Account and territory rules. Track handoff quality and surface process gaps to RevOps leadership
- Reporting and analysis: Generate recurring pipeline, activity, conversion, and bookings reports for Sales and Revenue Operations leadership. Maintain HubSpot dashboards and support ad-hoc analysis for forecasting, territory planning, and commission calculations under the direction of the Manager of Revenue Operations
- Drive assigned RevOps workstreams: Execute projects assigned by the Manager of Revenue Operations—system configuration changes, data cleanup initiatives, workflow automation, integration rollouts, and sales tool implementations—scoping the work, coordinating stakeholders, and driving to completion with regular check-ins rather than hand-holding
- Support bookings and deal desk: Assist Revenue Operations in validating orders against the bookings checklist. Confirm artifact completeness, flag exceptions, and coordinate with Sales, Finance, Legal, and Project Management to clear deficiencies and accelerate handoff
- Maintain documentation and surface improvements: Keep RevOps SOPs, playbooks, and training materials up to date. Surface recurring friction points in the sales workflow and propose process or automation improvements for the Manager of Revenue Operations to evaluate, including AI-enabled workflows across HubSpot, NetSuite, lead generation, and related systems
Skills
- 3+ years of hands-on experience administering or operating in a CRM (HubSpot strongly preferred; Salesforce or equivalent acceptable), including building views, dashboards, workflows, and custom properties
- Able to work independently within the system once objectives are set
- Strong Excel and Google Sheets proficiency (pivot tables, lookups, conditional logic); comfort reconciling data across multiple systems and communicating findings clearly
- Track record of taking assigned workstreams and driving them to completion with regular check-ins rather than step-by-step direction
- Comfortable raising questions early, proposing options when uncertain, and distinguishing decisions that require escalation from those that don't
- Experience operating within documented processes, SOPs, or playbooks, and contributing to their improvement over time
- Demonstrated ability to coordinate across Sales, Finance, Legal, and Operations; communicates clearly in writing and verbally; follows up without being asked
- High standard for data accuracy and documentation quality
- Comfortable identifying inconsistencies others miss
- Bachelor's degree in Business, Finance, Economics, Analytics, or related field (or equivalent experience)
- Exposure to SQL, BI tools, scripting, and prompt engineering a plus
- Familiarity with workflow automation and AI-enabled tooling is a plus
Company Overview