Note: The job is a remote job and is open to candidates in USA. FSI provides computerized maintenance management software for healthcare organizations and supports hospital maintenance operations through technology. FSI is seeking a Revenue Operations Analyst to align revenue and customer information, improve marketing and sales processes, manage revenue operations systems, and provide analytical insights that support business growth.
Responsibilities
- Manage and optimize the revenue operations process, from lead generation to customer acquisition to renewal
- Own complex, critical revenue operations systems (CRM) and tools used in cross-functional workflows, including deal closure
- Create and manage reports/dashboards to align data between departments and deliver valuable insights to key stakeholders on a scheduled or as-needed cadence
- Work closely with the sales, marketing, finance, and operations teams to align efforts and ensure a seamless customer experience
- Use data and analytics to measure and improve marketing and sales performance
- Conduct market and customer research to understand the target audience and identify opportunities for growth
- Provide CRM training and support to ensure data cleanliness across tools
- Contribute to the development and continuous improvement of the revenue operations process
Skills
- * 2-3 years of experience in revenue operations or a related field (sales or marketing operations, performance marketing, business analytics)
- * Tested project management skills, with the ability to prioritize and manage multiple tasks and projects
- * Strong analytical and problem-solving skills, with experience using data and analytics to improve business performance
- * Familiarity with sales, operations, and marketing tools, such as HubSpot, Smartsheet, and NetSuite
- * Excellent communication and collaboration skills, with experience working cross-departmentally
- * Knowledge of the sales process and the company's target audience and goals
- * Flexibility and adaptability to change
- * A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop new skills
- * Bachelor's degree in business, marketing, or a related field
- * Basic SQL experience a plus
Benefits
- Remote
Company Overview