Note: The job is a remote job and is open to candidates in USA. Hex is a growing company on a mission to make everyone a data person, and they are seeking a Revenue Enablement Program Manager. This role focuses on designing and implementing systems that enhance sales enablement and improve team effectiveness, with a strong emphasis on AI-driven workflows and knowledge architecture.
Responsibilities
- Own and continuously improve Hex's centralized knowledge base as the single source of truth sellers trust and actually use
- Design a push-and-pull information model: proactively surface the right content at the right moment while building a self-service system sellers can trust when they need it fast
- Establish standards for how content is created, maintained, accessed, and retired - and hold those standards as the business evolves
- Partner with PMM and Marketing on content review cadence and ownership; you are the accountability layer, not the primary content creator for all assets
- Design and build workflows across the GTM tech stack (Hex, Gong, SFDC, Notion, AI tools) in close partnership with RevOps, embedding execution standards directly into how sellers work every day
- Automate reinforcement signals, certification triggers, and coaching prompts so behavior change doesn't depend on manual follow-through
- Surface actionable insights to managers so coaching is proactive, not reactive
- Build coaching, information sharing, and certification automations at the right moment, creating a scalable self-service enablement model
- Track ramp progression, field execution, and program effectiveness to understand what's working and why
- Own Sales Onboarding end-to-end: scope, curriculum coordination with SMEs, milestone tracking, certifications, and continuous iteration based on metrics and field feedback
- Build a scalable experience that combines structured learning with just-in-time, in-workflow enablement
- Create visibility into ramp progression, gaps, and leading indicators in partnership with RevOps and the Data team
Skills
- 3 to 5 years in a role where you built systems or workflows that made a team more effective - this could be technical sales (pre or post), gtm engineering, enablement, or RevOps, at a growing B2B SaaS startup
- You've built workflows or operational systems before, not just run programs - you can point to something you scoped, built, and shipped end to end with minimal oversight
- A first-principles thinker: you identify a problem, design the solution (often AI-led), and drive implementation without waiting for a roadmap
- Comfortable across the GTM tech stack (CRM, Gong, Notion, AI tools) and able to connect them without being handed a plan
- Proactively experiments with AI tools to drive efficiencies - you've likely already built something with them that stuck
- Field credibility: you deeply understand what it actually takes to sell and support software, because you've sat close to that work - whether internally or with customers
- Comfortable balancing systems thinking with change management - you don't just hand people a finished workflow, you bring them along so it actually gets adopted
- High ownership; you identify what needs fixing and move without waiting to be told
- Thrives in ambiguity; brings structure to messy environments without over-engineering
- Experience instrumenting onboarding or ramp metrics
- Background in knowledge systems, content governance, or internal tooling
- Experience partnering directly with customers on workflow or process design (solutions engineering, technical CS, post-sales architecture)
Benefits
- Market-benched salary & equity
- Comprehensive health benefits
- Flexible paid time off
Company Overview