Note: The job is a remote job and is open to candidates in USA. Gillette Children's is a pediatric healthcare organization specializing in care for children with brain, bone, and movement conditions. The Clinical Systems Analyst/Revenue Cycle Billing Analyst will manage, optimize, and support the Oracle Health/Cerner EHR, with a focus on revenue cycle and patient accounting functionality, system enhancements, troubleshooting, implementations, and workflow improvement.
Responsibilities
- Maintaining and supporting Revenue Cycle and Patient Accounting functionality within Oracle Health/Cerner, including troubleshooting break/fix tickets, managing annual upgrades, and building system enhancements
- Partnering closely with Revenue Cycle, Patient Accounting, Charge Services, Finance, and other stakeholders to understand business needs and translate them into effective system solutions
- Evaluating existing systems, workflows, and processes to identify opportunities to improve efficiency, accuracy, and the end-user experience
- Configuring and building within Oracle Health/Cerner to support revenue cycle, patient accounting, charging, coding, documentation, and other operational workflows
- Gathering requirements from end users and stakeholders and translating business needs into system specifications, enhancements, and workflow designs
- Troubleshooting application issues and providing responsive support to end users while collaborating with IS teams and vendors to resolve more complex technical issues
- Supporting system implementations, upgrades, testing, maintenance, and enhancement projects while serving as a liaison between operational teams, technical teams, and vendors
- Analyzing system data and reports to identify trends, support financial and operational audits, and uncover opportunities for process improvement
- Maintaining accurate documentation of system configurations, workflows, enhancements, user guides, and standard operating procedures
- Staying current on Oracle Health/Cerner capabilities, healthcare technology, and emerging solutions to continually improve Revenue Cycle and Patient Accounting systems
Skills
- * Bachelor's degree in computer science, MIS, Business Administration, Information Technology, or 4 years of experience
- * Experience with clinical information systems
- * Proficiency in system implementation, support, and maintenance within a clinical environment
- * Experience with documentation and version control of system configurations, user guides, and standard operating procedures
- * Minimum of 3 years of experience as a Systems Analyst or similar role
- * Strong understanding of clinical, scheduling, and charges workflows in a healthcare setting
- * Understanding of software integrations
- * Strong clinical background in healthcare IT, clinical system implementation, and end-user support
- * Strong understanding of clinical workflows and healthcare operations
- * Knowledge of healthcare IS standards and regulations such as HIPAA, Meaningful Use, and CMS regulations
- * Excellent problem-solving and analytical skills
- * Strong communication and interpersonal skills
- * Strong troubleshooting skills to identify and resolve system issues promptly
- * Ability to work independently and in a team environment
- * Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
- **The selected candidate must reside in Minnesota or Wisconsin at the time of hire. Relocation assistance is not available for this position.**
- * MBA, MHA or related master's degree
- * Experience with solution-based thinking and relating to business specific needs
- * Familiarity of Oracle Health CCL (Cerner Command Language) (modified SQL) for queries, work queues, and Millennium Reporting tools
- * Previous experience working in a hospital setting
- * Have a basic understanding of HL7 and API transactions related to system integration
- * Certification(s) in Oracle Health Millennium solutions
Benefits
- Gillette supports career progression
- Retirement saving match
- Tuition and certification reimbursement
- Paid time off
- Health and wellness benefits for .5 FTE and above
- Primarily remote position with occasional onsite meetings or project work in St. Paul, MN, and travel within the Twin Cities metro area as needed
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