Note: The job is a remote job and is open to candidates in USA. University Hospitals is hiring a Revenue Cycle Automation Analyst to support the design, implementation, measurement, and continuous improvement of automation and technology-enabled solutions across revenue cycle operations. The role analyzes workflows and data, translates operational needs into requirements, and partners with operational, technology, analytics, and vendor teams to implement and optimize solutions.
Responsibilities
- Analyze revenue cycle workflows, performance data, and technology utilization to identify automation, standardization, and optimization opportunities
- Conduct current-state assessments and develop future-state workflows incorporating automation, AI, analytics, and existing technology capabilities
- Gather, document, and translate operational requirements into clear functional and technology requirements
- Support design, configuration, testing, implementation, and optimization of technology-enabled solutions
- Analyze operational and financial data to establish baselines, identify root causes, quantify opportunities, and measure results
- Develop dashboards, reports, analyses, and other tools to monitor initiative performance and benefit realization
- Partner with operational leaders, informaticists, technology teams, vendors, and subject matter experts throughout implementation
- Identify opportunities to improve utilization of existing Epic functionality and other enterprise technology before introducing additional solutions
- Support evaluation and implementation of artificial intelligence, intelligent automation, analytics, workflow technologies, and other emerging capabilities
- Develop process documentation, requirements, test scripts, standard operating procedures, training materials, and implementation tools
- Support project management activities including work plans, issue tracking, risk identification, status reporting, and implementation readiness
- Apply structured problem-solving and process-improvement methodologies to complex operational challenges
- Performs other duties as assigned
- Complies with all policies and standards
- For specific duties and responsibilities, refer to documentation provided by the department during orientation
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace
- Performs other duties as assigned
- Complies with all policies and standards
- For specific duties and responsibilities, refer to documentation provided by the department during orientation
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace
Skills
- Bachelor's Degree Business, Healthcare Administration, Engineering, Information Systems, Finance, or related field
- 3+ years healthcare revenue cycle, healthcare technology, analytics, consulting, process improvement, or related fields
- Current Epic Certification in a revenue cycle application
- Experience analyzing complex business processes, data, and technology-enabled workflows
- Experience supporting technology implementations, optimization initiatives, or operational improvement projects
- Working knowledge of healthcare revenue cycle operations and associated workflows and performance measures
- Strong analytical, quantitative, process-mapping, and problem-solving capabilities
- Knowledge of healthcare technology, workflow automation, analytics, AI, and emerging technologies
- Ability to translate operational needs into structured requirements and technology-enabled solutions
- Strong written and verbal communication, collaboration, organization, and project-management skills
- Ability to manage multiple priorities and work effectively across operational and technology teams
- Experience in a large health system or complex healthcare environment preferred
- Epic revenue cycle, automation, AI, analytics, or healthcare information technology experience preferred
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