Note: The job is a remote job and is open to candidates in USA. Abacus Service Corporation is hiring a Revenue Cycle Account Representative to support the EssilorLuxottica Helix stand-alone revenue cycle management business unit. The role focuses on billing, cash application, accounts receivable collections, customer inquiries, issue resolution, reporting, compliance, and process improvement.
Responsibilities
- First point of contact and resolution for customer inquiries and customer disputes
- Applies cash receipts timely and accurately
- Focus on and facilitates collection of AR in timely manner
- Minimizes the amount of unapplied funds
- Responds to internal and external customer inquiries in a timely and courteous manner utilizing effective verbal and written communication skills
- Recognizes financial opportunities and exposures and escalates appropriately
- Monitors and adheres to internal control activities established by management
- Provides support, as appropriate, to internal key stakeholders and external customers
- Assumes additional responsibilities and assists with special projects as needed or directed
- Prepares schedules and reports as requested to support management and audit requests
- Ensures compliance with Group accounting policies, regulations and deadlines
- Researches and resolves issues and any escalated issues in a timely manner
- Maintains continuous improvement mindset and proactively identifies, reviews and implements process improvements
- Complies with established department and company internal controls
- Assumes additional responsibilities and assists with special projects as needed or directed
- Maintains proficient knowledge and utilization of systems and software within area of responsibility
- Prioritizes work, seeking guidance from Manager as needed
- Escalates issues to Manager in a timely manner
Skills
- * Bachelor's Degree in Accounting or equivalent experience
- * 2+ years of comparable accounts receivable experience
- * Proficient in Microsoft Excel
- * Strong verbal and written communication skills
- * Adept at handling customers in a professional manner
- * Demonstrated willingness and ability to be a self-starter, taking the initiative to solve problems/pursue business opportunities
- * Ability to adapt to shifting and competing priorities
- * Ability to analyze problems, to compile data, to determine facts and reach a logical conclusion
- * Constructively challenges the process and takes the initiative to search for opportunities to grow, improve and innovate
- * Strong time management, organizational and communication skills, both written and oral
- * Strong organizational skills and the ability to work under pressure in a fast-paced environment
- * Attention to detail and deadline-oriented
Benefits
- Remote 100%
Company Overview