Note: The job is a remote job and is open to candidates in USA. First Stop Health provides connected, whole-person virtual healthcare to employers through digital and phone-based services. The Revenue Operations Analyst will support commercial decision-making by owning reporting, maintaining clean data, analyzing business performance, supporting forecasting and planning, and improving revenue operations processes and tools.
Responsibilities
- Own recurring sales, pipeline, forecast, productivity and performance reporting
- Maintain dashboards and reporting tools, connect data from different sources and resolve data-quality issues
- Analyze pipeline, close rates, sales velocity, client performance, pricing and market segments to explain what is driving results and surface opportunities for action
- Support forecasting and planning through analysis of pipeline, productivity, capacity, territories, quotas and commissions
- Support standard pricing, guarantee, Impact Analysis and Deal Desk work within established guidelines
- Manage reporting and analysis requests from Growth and Client Success leaders with clear expectations and reliable follow-through
- Translate business needs into clear requirements for Salesforce and other Growth tools, and support testing and rollout
- Improve recurring work through better documentation, simpler processes, automation and quality controls
Skills
- 2–5 years of experience in Rev Ops, Sales Operations, Business Operations, analytics or a related role
- Strong Excel or Google Sheets skills and experience working with Salesforce
- A careful, practical approach to data: you check your work, question inconsistencies and document assumptions
- The ability to move beyond producing reports and clearly explain what the numbers mean
- Strong organization and follow-through when managing recurring deadlines and requests from multiple partners
- Clear written and verbal communication with both business and technical teams
- Curiosity, sound judgment and a desire to improve how work gets done
- A bachelor's degree or equivalent practical experience is preferred
- Preferred Experience with Gong, Apollo, Slack, Salesforce, Sigma or another business intelligence platform, SQL, pricing or Deal Desk support, and workflow automation is helpful but not required
- Healthcare or employee benefits experience is also helpful
Benefits
- Various health and medical coverage options
- Dental and vision coverage
- Disability and life coverage
- A monthly medical waiver allowance for employees who waive medical coverage
- Remote-first work environment
- Flexible paid time off, including Summer Fridays
- Employer match 401k plan
- Monthly phone stipend
- First Stop Health membership benefit providing Urgent Care, Mental Health, and Primary Care virtual care solutions from the employee's first day
Company Overview