Note: The job is a remote job and is open to candidates in USA. Mastech Digital is seeking a Senior Product Manager to act as a liaison between IT, Product Management, and Strategy teams for retail pricing and loyalty initiatives. The role leads product strategy and delivery, pricing optimization, loyalty program implementation, Agile execution, data-driven decision making, and stakeholder alignment.
Responsibilities
- Act as the primary interface between IT, Product Management, and Strategy teams, ensuring alignment across business and technology initiatives
- Translate complex pricing, loyalty, and retail strategies into clear technical requirements and actionable product roadmaps
- Facilitate collaboration, decision making, and prioritization across stakeholders
- Identify and resolve disconnects between strategic intent and technical execution
- Define and drive the product vision, roadmap, and execution for retail pricing and loyalty solutions
- Lead end to end product lifecycle: ideation, design, build, launch, and continuous optimization
- Ensure solutions are scalable, customer centric, and aligned with enterprise architecture
- Partner with pricing stakeholders to design and operationalize:
- Dynamic pricing models
- Promotional and markdown strategies
- Price elasticity and competitive pricing frameworks
- Ensure pricing strategies are effectively translated into system capabilities and automation tools
- Evaluate and improve pricing performance to drive margin and revenue growth
- Collaborate with business and pricing teams to design, develop, and roll out retail loyalty programs
- Translate loyalty strategies into technology enabled solutions, including:
- Rewards structures
- Personalization and targeted offers
- Omnichannel engagement capabilities
- Oversee implementation and adoption, ensuring seamless integration with existing retail systems
- Leverage deep retail and pricing expertise to critically assess existing strategies and assumptions
- Identify gaps, inefficiencies, and missed opportunities in pricing and loyalty initiatives
- Proactively recommend innovative, data driven improvements to enhance customer engagement and profitability
- Act as a thought partner to senior leadership, influencing strategic direction
- Develop business requirements, user stories, and functional specifications aligned with business goals
- Own backlog prioritization and ensure alignment with strategic priorities
- Participate in Agile ceremonies and work closely with engineering teams to ensure successful delivery
- Define KPIs and success metrics for pricing and loyalty products
- Utilize data analytics, A/B testing, and customer insights to inform decisions
- Monitor product performance and continuously refine based on measurable outcomes
- Build strong relationships with stakeholders across pricing, merchandising, marketing, IT, and executive leadership
- Clearly communicate product strategy, progress, and performance
- Lead workshops and strategic discussions to drive alignment and innovation
Skills
- • Bachelor's degree in Business, Engineering, Computer Science, Economics, or related field
- • 10+ years of retail industry experience, including merchandising, pricing, or omnichannel operations
- • 8+ years of product management experience, with ownership of complex, cross functional initiatives
- • 5+ years of pricing management experience, including pricing strategy and execution
- • Proven experience working as a liaison between business and IT/engineering teams
- • Hands on experience in designing and implementing retail loyalty programs
- • Strong understanding of Agile methodologies and software development lifecycle (SDLC)
- • Exceptional analytical, problem solving, and stakeholder management skills
- MBA preferred
Benefits
- Remote work arrangement
- Full-time employment
Company Overview
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