[Remote] Retail Operations Supervisor

Note: The job is a remote job and is open to candidates in USA. Turing is seeking an experienced retail operations professional to help evaluate and improve AI. The role involves creating retail and customer service scenarios, writing structured responses, and assessing AI-generated outputs for accuracy and operational insight.

Responsibilities

• In this role, you will be working on projects to help evaluate and improve AI using your expertise in retail operations, sales management, and customer service
• Design and solve real-world retail and customer service scenarios to test AI reasoning
• Write clear, structured responses covering sales strategies, team management, merchandising, and conflict resolution
• Evaluate AI-generated outputs for accuracy, professionalism, and operational insight

Skills

• 4+ years of experience as a Retail Supervisor, Sales Lead, or Store Manager
• Strong understanding of sales management, customer service standards, and performance metrics
• Experience leading sales teams and managing daily store operations
• Excellent English communication and reasoning skills

Benefits

• Work in a fully remote environment.

Company Overview

Turing advances frontier AI and builds real-world systems for Fortune 500 companies, governments, and the world’s leading AI labs. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.turing.com.

Company H1B Sponsorship

Turing has a track record of offering H1B sponsorships, with 22 in 2026, 13 in 2025, 7 in 2024, 7 in 2023, 16 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.