Note: The job is a remote job and is open to candidates in USA. The company is a retail technology provider hiring a Senior Retail Implementation & Delivery Lead to manage complex, customer-facing transformation projects across North America. The role leads retail software implementations from discovery through go-live, manages project delivery, translates fashion and apparel retail requirements into solutions, leads customer engagements, and supports pre-sales activities.
Responsibilities
- Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live
- Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects
- Turn fashion and apparel retail requirements into practical solutions with product and technical teams
- Lead customer workshops, executive conversations and delivery reviews with clarity and confidence
- Support discovery, demonstrations and solution scoping during pre-sales
Skills
- • Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation
- • A record of personally delivering retail technology implementations at customer sites
- • Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team
- • Experience managing competing priorities across multiple projects and ongoing customer relationships
- • Comfort working in a senior individual contributor role and travelling regularly
- US East Coast location preferred
Company Overview