[Remote] Research Program Manager IV

Note: The job is a remote job and is open to candidates in USA. Tailored Management is recruiting for a Research Program Manager IV to support the Participant Engagement team within Global Research Operations. The role implements operational systems, coordinates cross-functional activities, manages participant recruitment and vendor operations, maintains reporting and budgets, and resolves process and tooling issues in a fast-paced remote environment.

Responsibilities

• Supporting multiple programs with operational, administrative and reporting activities
• Supporting participant recruitment operations across various workflows
• Managing change management processes including scheduling trainings, updating tooling and documentation to keep training and team resources current
• Maintaining sandbox environments for testing and training
• Proactively identify opportunities and gaps within our recruiting tools and processes, and develop strategies to address them
• Providing consistent progress updates to the team, including triaging and managing tooling bug reports
• Participating in project meetings as necessary
• Team-wide metrics data collection and validation
• Managing purchase orders and supporting budget logistics
• Additional ad hoc project support as needed
• Managing relationships with external vendors including monitoring fund transfers and payments, coordinating platform feature requests, and escalating technical issues
• Partnering with internal stakeholders on fiscal planning activities
• Producing and validating monthly participant compensation and spend reports, including reconciling figures across platforms

Skills

• * 5+ years of experience working in a similar capacity
• * Prior experience working with User Experience Research or Design Operations
• * 3 Excellent verbal and written communication and organization skills
• * Proficiency with research management tools and platforms - Exp with RALLY PLATFORM for example; At least basic understanding of these tools or the usage
• * Background in user experience (UX) research or human-centered design
• * Experience in the technology industry - google MS, Meta etc

Benefits

• Remote work arrangement

Company Overview

Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services. It was founded in 2009, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is http://tailoredmanagement.com.

Company H1B Sponsorship

Tailored Management has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.