Note: The job is a remote job and is open to candidates in USA. NTT DATA is a business services and outsourcing company focused on improving business operations through industry-specific platforms, automation, and innovation. The Temporary Remote Customer Service Representative will support high-volume customer service operations, handle interactions professionally, follow established processes, maintain quality and productivity standards, and reliably work assigned schedules during a seasonal assignment.
Responsibilities
- Support customer service operations in a high-volume remote environment
- Handle customer interactions professionally and efficiently
- Follow established processes, policies, and workflow expectations
- Maintain quality, accuracy, and productivity standards throughout the assignment
- Participate fully in training and apply new information quickly
- Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
Skills
- Verifiable High School Diploma or GED
- Complete a Typing test
- Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps
- Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
- Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours
Benefits
- 100% Work from home
- 3 month seasonal assignment
Company Overview
Company H1B Sponsorship