Note: The job is a remote job and is open to candidates in USA. reputed company is a leader in IT and business services, and they are seeking a Representative II-Medicare to support Medicare members, prescribers, and providers. The role involves processing coverage-related requests through both phone and fax channels, ensuring compliance with Medicare guidelines and internal quality standards.
Responsibilities
• Support Medicare members, prescribers, and providers by processing coverage-related requests across both phone and fax channels
• Demonstrate strong attention to detail, professional verbal and written communication skills, and the ability to problem-solve in a highly regulated, fast-paced environment
• Perform accurate case setup, review, outreach, documentation, and timely resolution of requests in accordance with Medicare guidelines, CMS-mandated timelines, and internal quality standards
Skills
• Strong attention to detail
• Professional verbal and written communication skills
• Ability to problem-solve in a highly regulated, fast-paced environment
• Flexibility to work shifts between 7:00am – 8:00pm CST (Monday–Friday)
• Ability to work mandatory overtime or extended workweeks when required
• Ability to sit for extended periods at a computer workstation
• Ability to type and use a mouse throughout the duration of the shift
• Reliable high-speed internet with ability to hard-wire into company equipment (NO wireless connection, NO hotspots)
• Regular and predictable attendance
Benefits
• Company benefits that will depend on the nature of the role offered
• Medical, dental, and vision insurance
• Flexible spending or health savings account
• Life, and AD&D insurance
• Short-and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits
Company Overview
• reputed company. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.
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