Note: The job is a remote job and is open to candidates in USA. Qlik is a data integration, governance, analytics, and AI/ML company that helps organizations transform complex data into actionable insights. The Renewal Account Manager will lead subscription renewal sales, drive ARR growth and retention, manage customer relationships, identify risks and expansion opportunities, and collaborate with cross-functional teams to optimize customer outcomes.
Responsibilities
- Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik’s value-driven proposition
- Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes
- Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience
- Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals
- Drive ARR growth and exceptional renewal rates, contributing significantly to Qlik’s corporate strategy for NRR Growth
- Foster strong customer relationships and loyalty through exceptional service and value-driven solutions
- Utilize analytical insights to drive informed decisions and proactively address customer needs and risks
- Play a key role in optimizing the renewal sales process, contributing to revenue growth and customer satisfaction
Skills
- • Bachelor's degree or equivalent experience required
- • 5-7 years of experience in renewal sales, account management, or similar roles, with a strong track record of exceeding quotas and KPIs
- • Experience in negotiating enterprise contracts, driving value through solutions, and leveraging financial and contractual levers
- • Highly analytical and organized, with proficiency in Microsoft Excel and Salesforce
- • Exceptional communication and negotiation skills, with a talent for influencing and resolving conflicts
- • A proactive mindset, with a passion for learning, problem-solving, and driving continuous improvement
- • Fluent English
- East Coast USA preferred
Benefits
- Genuine career progression pathways and mentoring programs.
- Culture of innovation, technology, collaboration, and openness.
- Flexible, diverse, and international work environment.
- An extra “change the world” day plus another for personal development.
- Participation in Corporate Responsibility Employee Programs.
- Variable commission within a range of $18,000 USD MIN - $22,500 USD MAX subject to meeting targets set forth in a sales compensation plan.
- Comprehensive benefits, including medical, dental, and vision coverage.
- Life and AD&D coverage.
- Short- and long-term disability coverage.
- Paid time off.
- Paid parental / maternity leave.
- Participation in a 401(k) program that includes company match.
- Many other additional voluntary benefits.
Company Overview
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