Note: The job is a remote job and is open to candidates in USA. Kentro is a company dedicated to advancing customers' missions and fostering professional growth. They are seeking a highly skilled Systems Engineer to support government clients by designing, implementing, and optimizing Intune and mobile device management capabilities to ensure secure and compliant devices across the agency.
Responsibilities
- Support the development, implementation, and maintenance of mobile device baselines across Windows, macOS, iOS, and Android platforms
- Configure and manage devices using Microsoft Intune and Endpoint Manager to ensure consistency and compliance across the enterprise
- Implement and maintain device compliance policies, configuration profiles, and security baselines
- Partner with security and identity teams to align device configurations with enterprise security requirements and OS hardening standards
- Monitor device compliance and health, leveraging reporting tools to identify and address gaps or risks
- Troubleshoot complex issues across device configuration, identity (Azure AD), networking, and policy enforcement
- Support lifecycle activities including device enrollment, configuration updates, patching, and decommissioning
- Develop and maintain documentation, including standard operating procedures (SOPs), configuration standards, and knowledge articles
- Contribute to continuous improvement efforts to enhance device management processes, automation, and reporting
- Provide regular updates on device compliance posture, baseline adherence, and configuration status across the environment
- Deliver reporting on key metrics, including compliance trends, policy effectiveness, and remediation efforts
- Support leadership with clear, actionable insights into risks, gaps, and opportunities for improvement in the mobile device ecosystem
- Maintain accurate and up-to-date documentation to support transparency, audit readiness, and operational consistency
Skills
- Bachelor's degree in a related technical or business field. An additional 8 years of experience can be substituted for the degree requirement
- 5+ years of hands-on experience with Microsoft Intune, Endpoint Manager, and enterprise mobile device management
- Strong understanding of device compliance frameworks, configuration baselines, security policies, and OS hardening practices
- Experience managing secure configurations across Windows, macOS, iOS, and Android platforms
- Proficiency in hybrid identity, Azure AD, configuration profiles, compliance policies, and mobile security controls
- Experience with device compliance reporting and monitoring within Azure AD and related tools
- Ability to troubleshoot complex issues across configuration, identity, networking, and policy interactions
- Experience developing documentation, standards, and operational procedures
- US Citizen or Green card holder
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
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