Note: The job is a remote job and is open to candidates in USA. KAYGEN is a technology-based staffing services company providing contingent staffing, direct hire staffing, and project-based solutions. The company is seeking a Salesforce Service Cloud Architect to design and implement enterprise Salesforce solutions, consolidate multiple Salesforce organizations into a single org, and lead architecture, migration, security, integration, and technical delivery activities.
Responsibilities
- Lead the architecture and technical design of Salesforce Service Cloud solutions
- Translate business and functional requirements into scalable Salesforce Service Cloud architecture
- Design solutions supporting customer service, case management, service operations, and related business processes
- Define Salesforce data, application, integration, and security architecture
- Establish Salesforce architecture standards, best practices, and design patterns
- Provide technical leadership across Salesforce development, configuration, integration, and deployment activities
- Work closely with business stakeholders, Salesforce administrators, developers, integration teams, and data teams
Skills
- We are seeking an experienced Salesforce Service Cloud Architect with strong hands-on experience designing and implementing enterprise Salesforce solutions
- The ideal candidate will have a proven background in Service Cloud architecture, Multi-Org to Single-Org consolidation, Salesforce data migration, and security architecture
- The candidate should have played multiple roles across Salesforce implementations and be capable of working across architecture, configuration, development, data migration, security, integrations, and technical leadership
Benefits
- Free Healthcare Insurance
- 401(k) Retirement Plan
- Free Life Insurance
- Sick Time Off
- Mentorship Program
- Certifications
- Referrals
- Family and Wellness benefits
- Continuous Growth and Career Development
Company Overview
Company H1B Sponsorship