Note: The job is a remote job and is open to candidates in USA. Turing is hiring a Quality Analyst to evaluate and compare chatbot responses against defined guidelines. The role identifies quality issues, documents findings, provides structured assessments, and collaborates with project and quality teams.
Responsibilities
- Evaluate and compare responses generated by multiple chatbots
- Assess responses for accuracy, relevance, completeness, clarity, and adherence to guidelines
- Identify errors, inconsistencies, missing information, and potential quality issues
- Provide structured feedback and final assessments for each task
- Follow evaluation guidelines and maintain consistency across all reviews
- Document findings clearly and accurately
- Collaborate with project and quality teams to resolve queries
- Meet assigned productivity, quality, and turnaround-time targets
- Escalate complex or ambiguous cases when necessary
Skills
- Experience in Quality Assurance, data annotation, content evaluation, testing, or a similar role
- Strong analytical, critical-thinking, and problem-solving skills
- Excellent written and verbal communication skills
- High attention to detail and ability to identify subtle errors
- Comfortable working with AI tools, chatbots, and online platforms
- Prior experience with chatbot evaluation, LLM testing, or data-quality projects
Benefits
- Work at the forefront of AI applications in accounting and finance.
- Fully remote and flexible work environment.
- Opportunity to collaborate on high-impact projects with global reach.
Company Overview
Company H1B Sponsorship