Note: The job is a remote job and is open to candidates in USA. Gallagher is a global insurance and risk management company seeking a temporary Medicare Sales Representative to support open enrollment. The role involves acquiring and servicing clients through phone, email, and digital channels, educating them on insurance options, and guiding them through compliant enrollment processes.
Responsibilities
- Responsible for the acquisition of new client sales, through the leads generated by potential client responses to promotional materials, web-based marketing, and telephonic campaigns
- Handles customer service/sales inquiries via telephone (inbound and outbound), email, and digital channels
- Maintains all departmental metrics such as: timely inquiry resolution, call quality/compliance, call documentation, etc
- Educates clients on available insurance products and services
- Ensures clients are informed of relevant legislative and regulatory issues, and their associated impact
- Facilitates the enrollment process for new individual sales and renewing customers
- Provides guidance to potential clients on the utilization of MedicareBySavoy.com
- Ensures applications are complete, filed timely, and meet all regulatory requirements
- Represents the company in a professional and courteous manner at all times
- Participates in ongoing sales training to enhance skills and to keep abreast of changes
- Takes direction from Contact Center leadership team, and collaborates effectively with team members
- Maintains all applicable certifications and licensing needed to participate in Commercial and Medicare sales
- Other assignments or responsibilities as assigned
Skills
- We're seeking L&H licensed insurance professionals with an AHIP Certification who thrive in a fast-paced, customer-focused environment and are passionate about delivering exceptional service
- Active Health & Life Insurance License and AHIP Certification
- 2+ years of customer service and/or sales experience
- Strong communication and relationship-building skills
- Ability to multitask in a high-volume contact center environment
- Strong computer and Microsoft Office skills
- Excellent organization and attention to detail
- Problem-solving mindset with the ability to work independently
- Commitment to customer service excellence and integrity
Benefits
- Fully remote role
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Company Overview
Company H1B Sponsorship