Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance is seeking motivated individuals to join its Contact Center Sales Organization as Inside Sales Representatives. The role handles inbound calls and warm leads, consults customers on insurance needs, matches them with appropriate coverage and products, and converts sales leads into policyholders while completing paid training and licensing.
Responsibilities
- As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders
- When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders
- You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs
- Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders
- While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow
- Must be available to work a schedule of 4 weekdays and 1 weekend day
- You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed
Skills
- Applicants must reside within these specified locations to be considered for this role
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire
- Must be available to work a schedule of 4 weekdays and 1 weekend day. Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10 EST. This schedule can be expected for a minimum of 6 months before consideration for another shift
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services
- 2 years of sales/service-related work experience required
- 2-3 years sales experience preferred
Benefits
- 15 days of Flexible Time Off annual accrual
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- Paid training in a remote work environment
- Paid licensing in all 50 states
- Generous commissions
- Comprehensive medical benefits from Day 1
- Opportunities for rewards and recognition
- All computer equipment is provided
- No cold calls; all incoming leads are warm
Company Overview