Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance is seeking Inside Sales Representatives to join its Contact Center Sales Organization. The role handles inbound calls and warm leads, consults with customers about their insurance needs, and matches them with appropriate coverages, products, and benefits to convert leads into policyholders. The position includes paid training and Property & Casualty licensing support in a remote work environment.
Responsibilities
- As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders
- When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders
- You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs
- Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders
- While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow
Skills
- Licensed only candidates based in **ID, MT, WY, GA, TN, AL, OK, KS and KY** Applicants must reside within these specified locations to be considered for this role
- Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating
- All insurance representatives need to hold a Property & Casualty Insurance license
- Must be available to work a schedule of 4 weekdays and 1 weekend day. Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10pm EST. This schedule can be expected for a minimum of 6 months before consideration for another shift
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services
- 2 years of sales/service-related work experience required
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire
- 2-3 years sales experience preferred
Benefits
- Flexible Time Off Annual Accrual - days: 15
- Free P&C license training with paid training time
- Paid licensing and training opportunities
- Flexible work arrangements
- Comprehensive medical benefits from Day 1
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires
- Opportunities for rewards and recognition
- All computer equipment is provided
- Remote work environment
- Unlimited earning potential and generous commissions
- Professional development opportunities
- Employee Resource Groups
Company Overview