Note: The job is a remote job and is open to candidates in USA. Jerry is building an AI-powered advisor that helps customers manage their cars, homes, and other physical assets. The Inside Sales Associate will support customers across sales and service by answering inbound calls, identifying appropriate insurance coverage, processing service requests, solving customer problems, and providing feedback to improve the product.
Responsibilities
- Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike
- Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed
- Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it
- Problem solving to remove barriers between a customer and the right coverage
- Processing service requests — vehicles, drivers, lienholders, policy documents
- Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship
Skills
- Genuinely friendly and positive attitude and willingness to work as a team
- Strong work ethic
- Strong problem solving skills
- Strong communication skills
- Full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA
- Prior work experience in customer service, sales, or hospitality is a plus, but not required
Benefits
- Uncapped commissions for Sales
- Equity (stock options)
- Medical insurance
- Dental insurance
- Vision insurance
- 401K plan with employer matching
- Paid vacation time
- Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
- Fully remote work
- Work equipment provided
- Jerry pays for your P&C insurance license if you don’t have one yet
- Health coverage for regular employees
- Paid time off
- Paid parental leave
- Wellness benefits
Company Overview