Note: The job is a remote job and is open to candidates in USA. USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. As an Account Advisor, you'll manage customer relationships, identify new opportunities, and recommend advertising strategies that drive results in a fast-paced, collaborative environment.
Responsibilities
- Execute a high volume of outbound and inbound sales activity, averaging 50+ calls per day
- Manage and grow an existing portfolio of advertising clients while identifying opportunities for retention, upselling, and expansion
- Prospect for new business through consistent outbound outreach and follow-up
- Recommend customized print and digital advertising solutions that align with client goals
- Guide clients through short, transactional sales cycles with urgency and accuracy
- Process advertising orders, campaign updates, and client requests efficiently
- Maintain organized CRM activity, pipeline management, and accurate documentation using Salesforce and other sales tools
- Balance prospecting, customer communication, administrative work, and campaign management throughout each day
- Partner with internal support teams to ensure a positive client experience and successful campaign execution
Skills
- Comfortable making 50+ outbound calls per day in a metrics-driven environment
- Strong communication skills with confidence speaking with business owners over the phone
- Excellent organization, time management, and multitasking abilities
- Comfortable working independently in a fully remote environment
- Ability to quickly learn CRM platforms, sales technology, and multiple internal systems
- Coachable mindset with a willingness to learn and continuously improve
- Sales experience in inside sales, customer service, retail sales, business development, or another customer-facing environment
- Experience using Salesforce or other CRM platforms
Benefits
- Uncapped commission
- Three-month commission guarantee to support your onboarding and ramp
- 100% remote work environment with flexibility to work from home
- Existing customer base combined with new business opportunities
- Ongoing sales training, coaching, and professional development
- Recognition programs, contests, and performance incentives
- Opportunity to build a long-term sales career with one of the nation's most trusted media organizations
- Comprehensive benefits including medical, dental, vision, 401(k), paid time off, and more
- Fully remote work environment
- Career advancement opportunities
- 401(k) with company match
- Generous paid time off and paid holidays
- Ongoing onboarding, training, and coaching
- High-performance culture with recognition and incentive programs
- Access to industry-leading marketing solutions and sales technology
- Career development and opportunities for growth
- Medical, dental, and vision insurance
- Generous paid time off and paid holidays
- High-performance culture with recognition and incentive programs
Company Overview