Note: The job is a remote job and is open to candidates in USA. USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. They are seeking an Account Advisor to help local businesses succeed by managing customer relationships, identifying new opportunities, and recommending advertising strategies that drive results.
Responsibilities
- Execute a high volume of outbound and inbound sales activity, averaging 50+ calls per day
- Manage and grow an existing portfolio of advertising clients while identifying opportunities for retention, upselling, and expansion
- Prospect for new business through consistent outbound outreach and follow-up
- Recommend customized print and digital advertising solutions that align with client goals
- Guide clients through short, transactional sales cycles with urgency and accuracy
- Process advertising orders, campaign updates, and client requests efficiently
- Maintain organized CRM activity, pipeline management, and accurate documentation using Salesforce and other sales tools
- Balance prospecting, customer communication, administrative work, and campaign management throughout each day
- Partner with internal support teams to ensure a positive client experience and successful campaign execution
Skills
- Comfortable making 50+ outbound calls per day in a metrics-driven environment
- Strong communication skills with confidence speaking with business owners over the phone
- Excellent organization, time management, and multitasking abilities
- Comfortable working independently in a fully remote environment
- Ability to quickly learn CRM platforms, sales technology, and multiple internal systems
- Coachable mindset with a willingness to learn and continuously improve
- Sales experience in inside sales, customer service, retail sales, business development, or another customer-facing environment
- Experience using Salesforce or other CRM platforms
Benefits
- Three-month commission guarantee to support your onboarding and ramp
- 100% remote work environment with flexibility to work from home
- Ongoing sales training, coaching, and professional development
- Recognition programs, contests, and performance incentives
- Opportunity to build a long-term sales career with one of the nation's most trusted media organizations
- Comprehensive benefits including medical, dental, vision
- 401(k) with company match
- Generous paid time off and paid holidays
- Ongoing onboarding, training, and coaching
- High-performance culture with recognition and incentive programs
- Access to industry-leading marketing solutions and sales technology
- Career advancement opportunities
Company Overview