Note: The job is a remote job and is open to candidates in USA. ACC Premiere provides phone-based customer service experiences for consumers of well-known brands and promotes a communication-focused, employee-centric work environment. The Remote Inbound Customer Service Representative consults with customers about scheduling needs, communicates effectively, adapts to different customer types, and represents the company professionally.
Responsibilities
- Consult with customers to understand their scheduling needs and determine the best option
- Have excellent verbal communication skills
- Ability to adapt to different types of customers and use positive language to represent yourself and the Company
Skills
- High school diploma required
- 100% attendance required
- Minimum of 2 years customer service experience in a call center environment
- Experience supporting brand products and services
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Experience with diagnosing and troubleshooting
- Familiarity with supporting consumer products and/or services
- College education preferred
Benefits
- Paid training
- Company-supplied equipment needed for the job
- Fully remote work
- Promote-from-within culture
Company Overview