Note: The job is a remote job and is open to candidates in USA. Presbyterian Healthcare Services is a not-for-profit healthcare system focused on improving the health of the communities it serves. The Senior Growth Program Manager leads strategic growth programs, including ambulatory clinic development, service line expansion, market growth, and enterprise transformation initiatives. The role coordinates cross-functional teams, supports executive decision-making, manages risks and dependencies, and transitions completed initiatives into sustainable operations.
Responsibilities
- Lead end-to-end delivery of strategic growth initiatives, including **ambulatory clinic development**, **service line expansion**, **market growth efforts**, and enterprise transformation projects
- Develop program roadmaps, charters, success criteria, KPIs, and reporting frameworks
- Drive alignment among executive leaders and cross-functional stakeholders to ensure successful program execution
- Coordinate cross-functional teams including clinical operations, finance, facilities, marketing, business development, compliance, and external partners
- Develop and maintain program plans, timelines, milestones, dependencies, and risk mitigation strategies
- Facilitate executive decision-making by preparing clear analyses, options, and recommendations
- Support ambulatory clinic planning, development, and operational readiness activities
- Lead service line expansion initiatives across clinical and operational domains
- Track progress and ensure delivery against scope, timeline, budget, and strategic objectives
- Partner with leaders across the organization to advance **strategic priorities** and **enterprise growth initiatives**
- Facilitate collaboration among operational, clinical, financial, and business stakeholders
- Coordinate vendor relationships and external partnerships supporting program objectives
- Ensure alignment between strategic goals and execution plans
- Identify opportunities to improve **market presence**, **consumer access**, and organizational growth
- Own communication plans, executive updates, steering committee materials, and status reporting
- Manage expectations and decision-making across diverse stakeholder groups
- Develop **executive-ready presentations**, briefing materials, and reports
- Support change management efforts that promote adoption and sustainable outcomes
- Translate complex information into clear, concise recommendations for leadership
- Identify risks early, develop mitigation plans, and escalate critical issues as needed
- Coordinate dependencies across business units, operational teams, and external partners
- Monitor initiative performance and proactively address barriers to success
- Ensure compliance with organizational policies and applicable regulatory requirements
- Transition completed initiatives to operational teams with clear ownership, processes, and accountability
- Monitor performance, outcomes, and opportunities for continuous improvement
- Support long-term optimization of newly launched clinics, services, and growth initiatives
- Ensure sustainable processes and operational readiness following implementation
- Act as a strategic thought partner to the **Chief Growth Officer** on priority initiatives
- Support development of **executive-level materials**, including PowerPoint presentations, briefing decks, business cases, and decision documents for executive leadership, Board members, and external audiences
- Conduct research, analysis, and synthesis of complex information to support strategic planning and decision-making
- Assist in identifying and evaluating **growth opportunities**, **market trends**, and **strategic priorities**
- Provide ad hoc support on high-priority strategic projects as needed
Skills
- Bachelor's degree required
- 7+ years of experience in program management, business operations, healthcare administration, strategic planning, consulting, business development, or related fields
- Demonstrated success leading complex, cross-functional initiatives involving multiple stakeholder groups
- Exceptional organizational, communication, presentation, and stakeholder management skills
- Advanced proficiency in PowerPoint and executive-level presentation development
- Proven ability to influence and lead without direct authority
- Strong analytical, problem-solving, and prioritization skills
- Ability to operate effectively in ambiguity while managing multiple competing priorities
- Master's degree (MBA, MHA, or related field) preferred
- Experience supporting healthcare growth initiatives, ambulatory development, service line expansion, or market development activities
- Background in healthcare strategy, consulting, business development, operations, or transformation initiatives
- Experience working directly with executive leadership teams
- Strong understanding of healthcare operations, ambulatory care, payer-provider organizations, or service line development
- PMP or other program management certification preferred
- Experience in high-growth environments and leading large-scale organizational initiatives
- Experience managing vendor relationships, RFP processes, and external partnerships
Benefits
- All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
- Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
- Remote work is available to applicants in the United States, except for California, Illinois, North Dakota, New York, Ohio, Washington, and Wyoming.
- Individuals residing within 60 miles of Albuquerque are expected to work in-office Tuesday, Wednesday, and Thursday.
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