Note: The job is a remote job and is open to candidates in USA. Triptastic Adventures is expanding its remote support team and seeks a reliable Customer Support Specialist to assist clients with reservations and related services. The role involves coordinating customized arrangements, researching and confirming options, communicating with clients, maintaining accurate records, and participating in training.
Responsibilities
- Support clients with planning and coordinating customized arrangements
- Research, compare, and confirm reservation options based on client needs
- Provide accurate information and thoughtful recommendations
- Communicate professionally via email and phone
- Assist with updates, changes, and service-related inquiries
- Maintain organized and accurate client records
- Participate in training sessions
Skills
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet access and smartphone (computer is also strongly recommended)
- Strong organizational and customer service skills
Benefits
- Fully remote environment
- Flexible scheduling
- Ongoing training
- Supportive team culture
Company Overview