Note: The job is a remote job and is open to candidates in USA. Afni, Inc. is a company that has been in business since 1936, and they are seeking a Remote Customer Service Representative. This role involves handling inbound calls for wireless customer service, assisting customers with their accounts, and providing effective solutions to their concerns.
Responsibilities
- Deliver world-class customer service to inbound callers
- Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
- Processing of orders
- Updating accounts
- Updating records
- Effective multitasking
- Strong attention to detail
Skills
- Must live in Wisconsin
- Ability to deliver world-class customer service to inbound callers
- Utilize product knowledge to troubleshoot and solve customer concerns with empathy and efficiency
- Ability to process orders, update accounts, and update records
- Effective multitasking skills
- Strong attention to detail
Benefits
- A training program and leadership team that believes in you.
- Paid personal time off
- Paid sick time
- Health/vision/dental benefits
- 401k with matching contributions
- A tuition reimbursement program
Company Overview