Note: The job is a remote job and is open to candidates in USA. Afni, Inc. is a company that believes in investing in the success of its employees. They are seeking a Remote Customer Service Representative who will handle inbound calls for wireless customer service, providing assistance and troubleshooting to customers.
Responsibilities
- Deliver world-class customer service to inbound callers
- Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
- Processing of orders
- Updating accounts
- Updating records
- Effective multitasking
- Strong attention to detail
Skills
- You must live in Wisconsin
- Deliver world-class customer service to inbound callers
- Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
- Process orders, update accounts, and update records
- Effective multitasking
- Strong attention to detail
Benefits
- Paid personal time off
- Paid sick time
- Health/vision/dental benefits
- 401k with matching contributions
- Tuition reimbursement program
Company Overview