Note: The job is a remote job and is open to candidates in USA. Safe Haven Security is currently seeking a dedicated Shelling Representative to join our organization. The key responsibility of this role is to handle inbound calls, coordinate with sales representatives, validate customer details, and coordinate installation schedules.
Responsibilities
- Collaborate closely with sales representatives to authenticate customer information and input sales data
- Enter data accurately into the database system
- Manage inbound calls efficiently
- Coordinate installation appointments effectively
- Maintain accurate and current records
Skills
- Exceptional written and verbal communication skills
- Strong problem-solving abilities with attention to detail
- Excellent customer service skills
- Effective multitasking and task prioritization skills
- Proficiency in using computer systems and software applications
- Self-motivation and results-oriented mindset
- Reliable high-speed internet with a minimum download / upload speed of 500 Mbps to support video conferencing, system tools and call quality
- High School diploma or equivalent
- 2+ years in customer service
- Ability to work 5 days a week, 3pm - 11pm CST with one Saturday off a month
Company Overview