Note: The job is a remote job and is open to candidates in USA. American Income Life is seeking remote customer service leaders to join its team. The Remote Customer Service Manager will guide service professionals, strengthen client relationships, combine customer service and sales, and foster a positive, performance-driven team culture.
Responsibilities
- In this role, you’ll combine customer service and sales to make a real impact—helping protect families while building a rewarding, performance-based career
- In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive, performance-driven team culture
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
Skills
- Strong commitment to delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to lead, motivate, and inspire a team
- Growth mindset with a focus on continuous improvement
- Strong time management and ability to maintain work-life balance
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
- This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
- No prior insurance experience is required
Benefits
- 100% remote work from home
- Flexible schedule
- Annual incentive trips recognizing top performers
- Medical insurance reimbursement program
- Leadership and skills training focused on communication, management, and team development
- Ongoing coaching from experienced leaders
- Union-backed support
- Training, mentorship, licensing guidance, and ongoing professional development are provided
- Opportunities for professional growth and advancement
Company Overview