Note: The job is a remote job and is open to candidates in USA. MCI is a tech-enabled business services company providing customer experience, business process outsourcing, and cloud technology solutions. The Remote Call Center Sales Representative makes outbound calls, sells products and services, meets sales targets, maintains product knowledge, records customer interactions in the CRM, and provides market feedback to management.
Responsibilities
- Make outbound calls to prospective customers and follow up on leads
- Present and sell company products and services to new and existing customers
- Achieve daily, weekly, and monthly sales targets
- Maintain a high level of product knowledge to effectively address customer needs
- Record all sales activities and customer interactions in the CRM system
- Provide feedback to management on customer trends and market conditions
Skills
- Must be 18 years or older
- High School Diploma/GED
- 1-2 years of sales experience, preferably in a call center or remote setting
- Strong persuasive and negotiation skills
- Self-motivated with a results-oriented mindset
- Excellent communication and interpersonal abilities
- Must be authorized to work in the country where the job is based
Benefits
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement savings programs, where available.
- Short-term disability coverage is available to help protect you during unexpected challenges.
- Access life insurance options to safeguard your loved ones.
- Accident and critical illness insurance
- Employees enjoy significant advancement opportunities through a focus on internal promotions.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Company Overview