Note: The job is a remote job and is open to candidates in USA. MCI is a tech-enabled business services company providing customer experience and business process outsourcing solutions. The Remote Bilingual Call Center Sales Representative will conduct outbound sales calls, present company products and services, achieve sales targets, maintain product knowledge, document customer interactions in the CRM system, and provide market feedback to management.
Responsibilities
- Make outbound calls to prospective customers and follow up on leads
- Present and sell company products and services to new and existing customers
- Achieve daily, weekly, and monthly sales targets
- Maintain a high level of product knowledge to effectively address customer needs
- Record all sales activities and customer interactions in the CRM system
- Provide feedback to management on customer trends and market conditions
Skills
- Must be 18 years or older
- High School Diploma/GED
- 1-2 years of sales experience, preferably in a call center or remote setting
- Strong persuasive and negotiation skills
- Self-motivated with a results-oriented mindset
- Excellent communication and interpersonal abilities
- Fluent in English and Spanish
- Must be authorized to work in the country where the job is based
Benefits
- Remote Work-at-Home
- Continuous learning and development opportunities
Company Overview