Note: The job is a remote job and is open to candidates in USA. Lenovo is a global technology company offering AI-enabled devices, infrastructure, software, solutions, and services. The AI Cloud Account Executive will manage tactical execution and customer relationships for a hyperscale territory focused on AI infrastructure and scale cloud, while driving account growth, operational execution, stakeholder alignment, and customer satisfaction.
Responsibilities
- Serve as a full-cycle account manager from opportunity identification to delivery and power-on, ensuring business execution and customer satisfaction within named accounts
- Chase new leads and LOBs within account base
- Serve as secondary contact for all customer communications and serve as primary contact for defined functions
- Lead internal and external meetings related to supporting key customers in a global matrixed environment
- Maintain task trackers and ensure documentation (slide decks, reports) are up to date for assigned internal and external stakeholders
- Proactively schedule breakout sessions and ensure tasks are closed out
- Lead operational execution activities and advocate for the customer when they cannot be present
- Drive internal stakeholder alignment to ensure prompt communication and resolution for Customer Satisfaction related issues
- Gather data and build business cases to improve profitability and grow revenue
- Respond to RFPs in collaboration with Sr Account Executive
- Travel for key customer meetings (quarterly business reviews) and events (conferences, factory tours)
Skills
- Bachelor's degree in Business, Marketing, Sales, or a related field required
- 10+ years of proven success growing and scaling cloud and infrastructure products
- 8+ years of experience in a matrixed global organization
- 12+ years of Experience growing infrastructure, cloud compute, SaaS or data service accounts
- Demonstrated success leading full lifecycle sales from opportunity identification to “power-on.”
- Comfort and ease engaging with C-Suite Executives
- Experience closing on enterprise scale or global RFPs
- Experience driving data-driven decisions in partnership with Finance, Supply Chain, Inside Sales, Technical Sales, Services, Engineering and functional teams
- Strong sense of priority and communication skills to ensure clear alignment
- Strong documentation skillset: MS Project, PowerPoint, Office
- Strong verbal and written communication skills
- Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact
Benefits
- Remote working schedule
- 20% travel
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