Note: The job is a remote job and is open to candidates in USA. New Season is seeking a Remote Accounts Receivable Coordinator to increase third-party collections and reduce accounts receivable aging. The role researches and resolves billing discrepancies, denials, appeals, and outstanding claims while communicating with insurers, patients, and designated payors.
Responsibilities
- Use problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
- Initiate inquiries to health insurers and/or patients to resolve reimbursement and coverage issues
- Follow up with payers to ensure the timely resolution of all outstanding claims
- Send appropriate appeals, accurate requesting information, supporting documentation, and effective communication to complete the recovery process
- Form relationships with designated payors, and keep a list of contacts to aid in the recovery process
- Perform special projects and other duties as needed. Assists with special projects by utilizing Excel/Google spreadsheets, and the ability to communicate results
- Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Other duties as assigned by the management team
Skills
- This position requires a minimum of 1+ years of experience in healthcare third-party collections settings associated with claim data and claim production, as well as account follow-up and denial processing
- High School Diploma or GED
- Strong understanding of and ability to use software and systems, including, but not limited to, electronic medical record systems, Microsoft Office, and Google Docs/Sheets; daily use of laptop for email, note-taking, and other tasks required
- High School Diploma or GED
- CPC or CPC-A, or equivalent
Benefits
- Remote work arrangement
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