Note: The job is a remote job and is open to candidates in USA. Companion Pet Partners manages veterinary hospitals and supports veterinary teams in delivering exceptional medical care. The Regional Director of Operations will lead and optimize operations across veterinary clinic locations in Arizona and Texas, with substantial P&L responsibility, frequent travel, and accountability for operational excellence, team development, growth, quality, and compliance.
Responsibilities
- Financial Performance - Optimize operations across a substantial portfolio while identifying growth opportunities and improving profitability
- Team Excellence - Develop and elevate hospital managers and their teams, creating a pipeline of talent and fostering high engagement across 12 locations
- Operational Efficiency - Streamline workflows, implement best practices, and leverage data to drive continuous improvement in patient care and client satisfaction
- Strategic Growth - Collaborate with executive leadership to identify expansion opportunities and execute regional initiatives
- Quality & Compliance - Ensure all locations maintain the highest standards of veterinary care while meeting regulatory requirements
Skills
- * **Talent Development Excellence** - Proven ability to coach, mentor, and build high-performing teams at scale
- * **Data-Driven Leadership** - Strong business and financial acumen with the ability to interpret complex data and make strategic decisions
- * **Performance Driver** - Demonstrated track record of driving results with a sense of urgency and accountability
- * 3+ years of multi-location operational leadership experience managing distributed teams
- * Experience overseeing operations in service-based industries with focus on customer satisfaction
- * Strong analytical and problem-solving skills with ability to optimize complex workflows
- * Excellent communication skills to engage and influence stakeholders at all levels
- * Proven change management expertise in fast-paced environments
- * Bachelor's degree in Business Administration, Operations Management, or related field preferred
- * Minimum 3 years of progressive leadership experience in multi-site operations, veterinary or healthcare preferred
- * Track record of managing P&L responsibility and achieving financial targets
- * Experience leading teams of 50+ employees across multiple locations
- * **Licensed DVM in good standing, preferred**
- * **Phoenix, AZ residency preferred** (relocation assistance available for the right candidate)
Benefits
- Annual performance bonus opportunity
- Medical, dental, and vision insurance
- 401(k) with company match
- PTO
- Work from home with provided technology and expense reimbursement for travel
- Lead a substantial region with significant budget responsibility and strategic impact
- Relocation assistance available for the right candidate moving to Phoenix
Company Overview