Note: The job is a remote job and is open to candidates in USA. Primary Services is seeking a Regional Account Manager to support a major energy provider by managing retail partner relationships across a large Illinois territory. The role serves as the primary local contact for retail leadership, conducts in-person business reviews, resolves concerns, identifies sales expansion opportunities, and manages territory activities while traveling 70–90% of the time.
Responsibilities
- Manage day-to-day relationships with retail store managers, district leaders, regional contacts, and other partner stakeholders
- Serve as the primary local contact for account questions, concerns, requests, and issue resolution
- Conduct regular in-person business reviews with retail partners throughout the assigned territory
- Independently plan territory coverage, store visits, travel, priorities, and follow-up activities
- Partner with Sales and Quality Assurance teams to resolve concerns and strengthen retail partner performance
- Identify opportunities to expand sales staffing, staffed hours or days, and participation in store events
- Evaluate opportunities to increase the sales footprint across approved retail partner locations
- Track weekly, monthly, quarterly, and annual initiatives and communicate progress to stakeholders
- Maintain accurate account activity, partner information, and follow-up documentation in Salesforce and Badger Mapping
- Identify gaps in field processes and recommend practical solutions that improve partner and business outcomes
- Execute cross-functional projects while managing competing territory priorities with limited day-to-day supervision
Skills
- Experience managing a large geographic territory
- Experience building and managing customer, client, or retail partner relationships
- Bachelor's degree or 2–3 years of comparable relevant experience
- High school diploma or equivalent required
- Familiarity with Salesforce or a similar CRM platform
- Proficiency with Microsoft Office applications
- 2–3 years of field account management experience
- Experience supporting large-format retail partners, field sales, or retail account management
Benefits
- Work remotely from the Chicago area
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