[Remote] RCI-FB-72591-1 Program Manager (Event Programs) - REMOTE

Note: The job is a remote job and is open to candidates in USA. Rangam is seeking a Program Manager to drive adoption and change management for a client's transition to RainFocus as its events platform. The role will lead stakeholder engagement, user onboarding, training, platform migration, support-model development, and the tracking of adoption and operational performance metrics.

Responsibilities

• Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
• Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
• Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
• Serve as the primary point of contact between client stakeholders and the RainFocus vendor team; triage enablement workstreams
• Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements
• Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
• Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition

Skills

• • Hands-on experience administering or enabling event management platforms, specifically
• • Experience with Rainfocus
• • Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
• • Experience defining and tracking metrics and running programs to improve operational performance
• • 5+ years of experience in change management, enablement, marketing or events operations, or program management
• • Experience with Splast or Cvent
• • Strong stakeholder communication, documentation, and training delivery skills
• • Enablement/Change Management experience
• • Training experience
• • Marketing, specifically with events experience
• • BA/BS degree in Marketing or Communications, nice to have but not a requirement
• • Marketing or Sales experience is nice, but not required

Benefits

• Remote work, with the option to work onsite in Menlo Park or New York City

Company Overview

Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone!​ We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers. It was founded in 1995, and is headquartered in Somerset, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://rangam.com/.

Company H1B Sponsorship

Rangam has a track record of offering H1B sponsorships, with 2 in 2026, 10 in 2025, 2 in 2024, 4 in 2023, 5 in 2022, 4 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.