Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group works to help people live healthier lives and make the health system work better for everyone. The Quality Clinical Analyst supports quality improvement initiatives across maternal and child health, behavioral health, value-based programs, provider engagement, reporting, and quality assurance by analyzing data, maintaining KPI dashboards, preparing presentations, and coordinating program deliverables and communications.
Responsibilities
- Manage and support quality improvement, population health, value-based program, provider communication, quality assurance, state-required programs, and APC-LAN initiatives
- Coordinate APC-LAN activities for assigned facilities, behavioral health providers, and OB-GYN practices, including benchmark reporting, provider performance tracking, and quarterly Joint Operating Committee (JOC) support
- Support High-Risk Maternal Case Management, Value-Added Services, value-based program reporting, provider communications, and quality assurance requirements
- Facilitate quality improvement program workstreams, including value-added benefit reporting, intervention tracking, workgroups, committees, and performance improvement initiatives
- Analyze clinical, operational, productivity, and maternal health reports to identify trends, gaps, opportunities, and workflow improvement needs
- Monitor population health interventions, program goals, and Medicaid maternal and child health contractual requirements
- Develop and maintain KPI dashboards to support leadership review, performance monitoring, and data-informed decision-making
- Apply report findings to support compliance, regulatory standards, and quality improvement action planning
- Develop and maintain presentation materials for maternal health, OB, provider, quality improvement, committee, leadership, state-contracted, and stakeholder meetings
- Summarize data, trends, barriers, risks, interventions, and outcomes in a clear, concise, and professional format
- Prepare presentation decks that support performance review, opportunity identification, and improvement strategy discussions
- Monitor internal and external communications, including email and call lines, to ensure timely routing, follow-up, and documentation of inquiries
- Support the development of program, presentation, and project materials for internal and external stakeholders, provider and member audiences, and state-contracted communications
- Ensure all communication materials are high level, accurate, professional, timely, and aligned with program priorities
- Create and maintain Word documents, PowerPoint presentations, Excel trackers, project timelines, action item logs, report summaries, dashboards, meeting materials, and audit-ready records
- Use Excel formulas, filters, pivot tables, conditional formatting, data validation, and reporting logic to support analysis, tracking, dashboard updates, and process improvement
- Use AI tools to assess work products and workflows for automation, augmentation, and enhancement opportunities
Skills
- 2+ years of Data analysis, reporting, and performance monitoring
- 2+ years of Project organization, documentation management, and process improvement support
- 2+ years of experience project coordination, organization, deadline management, communication, and collaboration skills
- Advanced proficiency with Microsoft Excel, Power Query, formulas, filters, pivot tables, and data tracking tools
- Advanced proficiency Adobe Acrobat and Microsoft Office applications to support documentation, reporting, and presentation development
- Advanced Proficiency with Power Point - Ability to develop polished, professional presentations for leadership, committees, state, and stakeholder audiences
- Experience in healthcare quality, Medicaid, managed care, population health, maternal health, behavioral health, or provider engagement
- Knowledge of case management systems, electronic medical record navigation, claims systems, HEDIS® chart review, and secure file transfer protocols within a healthcare environment
- Experience using Power BI and Adobe Workfront/MOTE preferred
- Strong attention to data accuracy, clear communication, and cross-functional collaboration
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Flexibility to work remotely
Company Overview