Note: The job is a remote job and is open to candidates in USA. Acro Service Corp is seeking a Quality Assurance Developer to support Salesforce implementation and enhancement efforts. The role performs manual and automated testing, coordinates QA activities across Agile teams and releases, and supports defect resolution and production validation.
Responsibilities
- Participate as a Quality Assurance team member within Agile Scrum teams supporting Salesforce implementation and enhancement efforts
- Review business requirements, user stories, functional specifications, and acceptance criteria to ensure complete test coverage
- Develop, execute, and maintain manual test plans, test scenarios, test cases, and test scripts for functional, integration, system, regression, end-to-end, exploratory, and user acceptance testing
- Perform exploratory testing to identify functional issues, usability concerns, and edge cases not captured through scripted testing
- Validate end-to-end business processes across Salesforce and integrated applications
- Execute regression testing during sprint, release, and production deployment cycles
- Identify, document, prioritize, and track software defects using the State's defect management tools and processes
- Verify defect corrections and perform regression testing to ensure fixes do not adversely impact existing functionality
- Participate in User Acceptance Testing (UAT) activities and provide testing support to business stakeholders
- Assist with production validation activities following software deployments
- Collaborate with Business Analysts, Developers, Product Owners, Vendors, and business stakeholders to clarify requirements and resolve issues
- Provide regular status updates regarding testing progress, risks, issues, and recommendations
- Serve as the QA Lead in the absence of the designated QA Lead, assuming responsibility for oversight, coordination, and execution of QA activities as required
- Develop, execute, maintain, and enhance automated test scripts using Copado Robotic Testing (CRT), Playwright, Selenium, and similar tools
- Identify manual regression test cases that are appropriate candidates for automation
- Create and maintain reusable automation components and automated regression suites
- Execute automated test suites to support sprint, release, and production validation activities
- Analyze automation execution results and troubleshoot automation failures to distinguish between application defects, script failures, environmental issues, and test data issues
- Update automation scripts as Salesforce functionality and business processes evolve
- Collaborate with developers and QA team members to improve automation coverage and testing efficiency
- Document automation assets, execution results, and maintenance activities
- Participate in continuous improvement efforts to expand automation coverage while maintaining a strong manual testing practice
- Follow Quality Assurance standards, testing methodologies, and change management processes
- Coordinate testing activities across multiple project teams and releases
- Maintain traceability between business requirements, test cases, defects, and test results
- Support production releases and post-deployment validation activities
- Prepare status reports and communicate testing progress to project leadership
- Perform other testing-related duties and special project assignments as required
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience
- Minimum five (5) years of software quality assurance experience supporting enterprise applications
- Minimum three (3) years of experience performing manual and automated functional testing of enterprise applications
- Demonstrated experience developing comprehensive test strategies, test plans, test scenarios, test cases, and test scripts based on business and functional requirements
- Experience performing functional, integration, system, regression, end-to-end, exploratory, and User Acceptance Testing (UAT)
- Experience validating complex business processes across multiple integrated systems
- Experience identifying, documenting, prioritizing, and tracking software defects through resolution
- Experience verifying defect fixes and performing regression testing to ensure application stability
- Experience reviewing business requirements, user stories, and acceptance criteria to ensure adequate test coverage
- Experience working closely with Business Analysts, Developers, Product Owners, business stakeholders, and vendors to resolve functional issues
- Experience supporting Agile Scrum software development methodologies
- Experience using test management and defect tracking tools
- Strong analytical, troubleshooting, organizational, verbal, and written communication skills
- Ability to work independently while managing multiple priorities in a fast-paced Agile environment
- Experience developing, executing, or maintaining automated test scripts
- Experience identifying manual regression tests that are appropriate candidates for automation
- Experience executing automated regression test suites and analyzing execution results
- Ability to troubleshoot automation failures and distinguish between application defects, environmental issues, test data issues, and automation script failures
- Understanding of automation best practices and reusable automation components
- Experience with Copado Robotic Testing (CRT), Playwright, or Selenium is preferred
- Experience with comparable enterprise automation testing tools will also be considered
- Salesforce application testing
- Salesforce Public Sector Solutions (PSS)
- Copado Robotic Testing (CRT)
- Copado DevOps
- Salesforce integrations and API testing
- Azure DevOps, Jira, Confluence, or comparable Agile lifecycle management tools
- SQL for data validation
- ISTQB Certified Tester Foundation Level (CTFL) or equivalent software testing certification
- Experience supporting State government or large public-sector technology modernization initiatives
Benefits
- Nevada (100% remote)
- Medical
- Dental
- Vision
- Life insurance
- Disability
- EAP
- 401(k)
Company Overview
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