Note: The job is a remote job and is open to candidates in USA. M3 USA is a healthcare innovation company providing digital solutions and market research services across healthcare, life sciences, and pharmaceuticals. M3 Global Research is seeking a Qualitative Project Manager to manage domestic and international qualitative studies throughout their life cycles, coordinate respondents and vendors, monitor budgets, and ensure timely, high-quality delivery. The role also supports quantitative project management and provides guidance to project management team members.
Responsibilities
- Manage qualitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of quantitative projects may be expected as well
- Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator
- Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system
- Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
- Provide regular updates and progress reports on recruitment status to meet client needs
- Proactively identify potential fielding concerns and identify issues when in field. Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies
- Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverable, communications, and issue resolution
- Manage study profitability by monitoring and accounting for all project costs affecting the budget
- Provide guidance and mentoring to members of the Market Research Project Management team as needed
Skills
- 2-3 years of Market Research experience
- Proven ability to manage multiple qualitative projects simultaneously in a fast-paced environment with shifting deadlines
- Self-motivated with exceptional organizational skills and attention to detail
- Strong written and verbal communication abilities
- Advanced Microsoft Office proficiency (Excel, Outlook, Word)
- Quick learner of new technologies and software platforms
- Well-developed analytical and problem-solving capabilities
- Ability to work both autonomously and collaboratively to meet study-specific and departmental objectives
- Bachelor's degree or equivalent (preferred)
- Experience in quantitative project management (preferred)
Benefits
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
Company Overview